Will using compatible or remanufactured products void my warranty?
No, Federal law prohibits any company or person from requiring you to purchase their OEM (Original Equipment Manufacturer) product. The Federal Trade Commission protects your rights as a consumer to purchase the product or service of your choice. The Magnusson-Moss Warranty Federal Trade Commission Improvement Act, Subparagraph C, Section 101, states this consumer protection law.
What if I have a defective cartridge
Call us at 321-303-0034 or email (Monday-Friday 8:00a-5:00p EST) and one of our Customer Service Representatives will help troubleshoot your problem to verify the defective cartridge status and issue a return tag for sending the defective cartridge back . Once received and evaluated, we will replace the cartridge or refund your money.
When will I receive my order?
Once you have placed an order, the product will ship from our warehouse the same or next business day. The product should arrive to you within the next day.