Will using compatible or remanufactured products void my warranty?
What if I have a defective cartridge
When will I receive my order?
How do I know my remanufactured or compatible cartridge will work properly in my printer?
Will I get the same number of printed pages from a compatible or remanufactured as an OEM (Original Equipment Manufacturer) cartridge?


Will using compatible or remanufactured products void my warranty?
No, Federal law prohibits any company or person from requiring you to purchase their OEM (Original Equipment Manufacturer) product. The Federal Trade Commission protects your rights as a consumer to purchase the product or service of your choice. The Magnusson-Moss Warranty Federal Trade Commission Improvement Act, Subparagraph C, Section 101, states this consumer protection law.

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What if I have a defective cartridge
Call us at 321-303-0034 or email (Monday-Friday 8:00a-5:00p EST) and one of our Customer Service Representatives will help troubleshoot your problem to verify the defective cartridge status and issue a return tag for sending the defective cartridge back . Once received and evaluated, we will replace the cartridge or refund your money.

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When will I receive my order?
Once you have placed an order, the product will ship from our warehouse the same or next business day. The product should arrive to you within the next day.

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How do I know my remanufactured or compatible cartridge will work properly in my printer?
Each cartridge is quality tested to ensure its operational status. Our Quality Control Facilitators make sure only properly functioning cartridges are approved to sell.

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Will I get the same number of printed pages from a compatible or remanufactured as an OEM (Original Equipment Manufacturer) cartridge?
Much time and money has been invested in our Research & Development Department to ensure that a comparative page count is achieved on each cartridge we sell. So the answer is Yes, you will get the same or more pages per cartridge.

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